TRUST CENTER
Trust should be inspectable.
Smelt is pre-launch. This page separates protections operating in the fictional research prototype from controls that must exist before any real-value pilot.
EFFECTIVE SEPTEMBER 18, 2026
No form accepts card numbers, PINs, routing numbers or bank-account numbers.
Feedback is accepted only after the same anonymous session completes a fictional Smelt.
Smelt does not claim PCI certification, banking approval or licensed money movement.
Transaction principles
Quote before commitment
Original Value, Smelt Value and the Difference should remain visible before approval.
Verify before credit
A displayed card balance is not settled value. No irreversible credit before provider acceptance.
Reconcile every cent
Each input, rate, adjustment, status and output should be represented in an immutable receipt.
Minimize sensitive data
Production design should tokenize or delegate sensitive credentials and exclude them from application logs.
Controlled bank cash-out
Identity, ownership and payout checks must happen through regulated infrastructure before any transfer.
Controls required before real value
- Named financial and liquidation partners with written responsibilities.
- Funds-flow, licensing and consumer-protection review.
- KYC/AML, sanctions, device-risk and velocity controls.
- Card-brand eligibility rules, transaction limits and reserve policy.
- Dispute, refund, error-resolution and account-recovery operations.
- Independent security, privacy and incident-response review.
Current data boundary
Read the Privacy Policy for the prototype’s actual data collection and the Terms for its current limitations. If you find a security or privacy issue, use the Contact page and do not include sensitive financial information.
Inspect the proposed value flow